LAST UPDATED · September 20, 2026
Who this policy covers
NAXT LLC (NAXT, we, us) is responsible for the personal information covered by this policy. This policy covers the NAXT corporate website, its contact form, demo enquiries, and communications initiated through the website. NAXT can be contacted at hello@naxtllc.com or 153 W 27th St, Suite 700, New York, NY 10001.
Individual NAXT products, customer environments, and contracted services may have separate privacy notices or data-processing terms. Those terms describe their specific data practices.
Information you provide
When you contact us, we collect your name, work email, company, job title, optional phone number, area of interest, and project summary. We record your consent to being contacted, the submission time, and an enquiry reference. If you email us about a career opportunity, we receive the information and attachments you choose to send.
Please share only the information needed to describe your enquiry. Do not submit passwords, payment details, government identifiers, medical records, or confidential customer data through the website.
Technical information
Our hosting and security infrastructure may process network addresses, browser and device information, request times, requested pages, and error information to deliver and protect the website. Contact-form controls use short-lived hashed identifiers derived from a network address or server instance to limit repeated submissions.
The website does not add advertising trackers or behavioral advertising cookies. Hosting or access-control services may use essential cookies. See our Cookie Policy for details.
How we use information
We use enquiry information to understand your request, respond to questions, arrange a discussion or demo, assess a potential engagement, and maintain a record of our communications. Technical information helps us prevent spam, investigate faults, and protect the website.
Submitting an enquiry does not subscribe you to a marketing mailing list. Where applicable law requires a legal basis, we process information to take steps at your request, pursue legitimate interests in responding to business enquiries and operating a secure website, meet legal obligations, or act on consent where required.
Service providers and disclosures
Website hosting providers process information needed to serve the website and store enquiries. SMTP2GO processes contact-notification email content, sender and recipient addresses, and delivery information when email delivery is enabled. Our business email provider receives those notifications.
We do not sell contact-form information or share it for cross-context behavioral advertising. We may disclose information when required by law or reasonably necessary to protect rights, investigate abuse, or address a security incident. Product and service delivery may involve additional providers described in the applicable agreement.
Where information is processed
Information may be processed in locations where our hosting, email, and other service providers operate, including outside your country. Applicable privacy protections can differ between countries. Contact us if you need information about processing locations or safeguards for a proposed engagement before sharing confidential data.
Retention and deletion
We retain enquiry and correspondence information for as long as needed to address the request, manage a related business relationship, resolve disputes, and meet applicable recordkeeping obligations. Retention can differ for website records, email correspondence, and provider security logs.
Contact us to request deletion of an enquiry. Where deletion is appropriate, it may need to be coordinated across website storage and business email; backup copies may remain until their normal replacement cycle. Short-lived spam-control records expire and are cleaned up as requests are processed.
Security
The contact form uses server-side validation, encrypted transport on the hosted website, request limits, and controls against automated abuse. Email API credentials are held on the server and are not included in browser code. Access to stored enquiries should be limited to authorized personnel.
No internet transmission or storage system can be guaranteed completely secure. If you believe information submitted to this website has been compromised, contact hello@naxtllc.com and describe the concern without including passwords or other secrets.
Your choices and rights
Depending on your location and the law that applies, you may have rights to request access, correction, deletion, restriction, portability, or an objection to certain processing. You may also withdraw consent where processing relies on it, without affecting processing already performed lawfully.
Send requests to hello@naxtllc.com with enough detail to identify your enquiry. We may ask for proportionate identity verification before acting. You may also have the right to raise a concern with your local privacy regulator. We do not require you to submit sensitive identity documents through the contact form.
Children and external websites
This corporate website is intended for business audiences and is not directed to children. If you believe a child has submitted personal information, contact us so we can assess and address it. Links to third-party websites are governed by those websites’ own privacy practices.
Policy updates
We may update this policy as the website and its data practices change. The date above identifies the current version. Material changes will be reflected here; additional notice will be provided where required by applicable law.